Privacy Policy

We do not offer any product or service under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing any service offered on the Platform, you expressly agree to be bound by this Privacy Policy, the Terms of Use, and the applicable service terms and conditions, and agree to be governed by the laws of India including laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.

We collect your personal data when you use our Platform, services, or otherwise interact with us. Some of the information we may collect includes but is not limited to:

• Account and profile details such as name, date of birth, address, telephone/mobile number, email ID, and any information shared as proof of identity or address.
• Sensitive personal data such as payment instrument information (bank account, credit/debit card, etc.) or biometric information, collected with your consent where applicable.
• Usage Data including IP address, browser type, pages visited, time and date of visit, and time spent on pages.
• Behavioural data including your preferences and other information you choose to provide on our Platform, compiled and analysed on an aggregated basis.
• Support communications and feedback you share with us.
• Transaction data related to your activity on the Platform and third-party business partner platforms.

You always have the option not to provide information by choosing not to use a particular service or feature. When a third-party business partner collects your personal data directly from you, their privacy policy applies — we are not responsible for their privacy practices.

If you receive a call or email from anyone claiming to be Vidya Astrology by Brewhouse asking for sensitive data such as debit/credit card PIN, net-banking password, or mobile banking credentials, do not provide such information. Report any such incident to the appropriate law enforcement agency immediately.

• Provide and maintain the Services you request
• Manage your account and subscription
• Assist in handling and fulfilling orders and enhancing customer experience
• Resolve disputes and troubleshoot problems
• Inform you about online and offline offers, products, services, and updates (with opt-out available)
• Customise your experience on the Platform
• Detect and protect against error, fraud, and other criminal activity
• Enforce our terms and conditions and comply with legal obligations
• Conduct marketing research, analysis, and surveys
• Improve the quality and performance of the Service

To the extent we use your personal data for marketing, we will provide you the ability to opt out of such uses.

We may share your personal data in the following circumstances:

• Group entities and affiliates: Internally within our group entities and affiliates to provide access to our services. These entities may market to you unless you explicitly opt out.
• Third-party service providers: Including logistics partners, prepaid payment instrument issuers, third-party reward programs, and other payment providers opted by you.
• Business partners: Sellers and other business partners as required to provide the services and products offered to you.
• Business transfers: In connection with a merger, acquisition, or sale of assets, your data may be transferred.
• Law enforcement: Government agencies or authorised law enforcement agencies if required by law, subpoena, court order, or other legal process.
• Legal and safety purposes: To enforce our Terms of Use or Privacy Policy, respond to claims of content violating third-party rights, or protect the rights, property, or safety of our users or the general public.
• With your consent for specific purposes.

To protect your personal data from unauthorised access, disclosure, loss, or misuse, we adopt reasonable security practices and procedures. We adhere to our security guidelines to protect your information against unauthorised access and offer the use of a secure server. However, the transmission of information over the internet cannot always be guaranteed as completely secure. By using the Platform, you accept the security implications of data transmission over the internet and acknowledge that inherent risks remain. You are responsible for ensuring the protection of your login and password records for your account.

You have the option to delete your account by visiting your profile and settings on the Platform. This action will result in you losing all information related to your account. You may also write to us at the contact information below to assist with deletion requests. We may refuse or delay deletion in the event of any pending grievance, claims, or services.

We retain your personal data for a period no longer than is required for the purpose for which it was collected, or as required under applicable law. We may retain data if we believe it may be necessary to prevent fraud or future abuse, or for other legitimate purposes. We may continue to retain your data in anonymised form for analytical and research purposes.

You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.

By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure, and processing of your information in accordance with this Privacy Policy. If you disclose personal data relating to other people, you represent that you have the authority to do so.

By providing your personal data, you consent to us and our affiliates, business partners, and third parties contacting you through SMS, instant messaging apps, calls, and/or email for the purposes described in this Privacy Policy.

You may withdraw your consent by writing to the Grievance Officer at the contact information below with “Withdrawal of consent for processing personal data” in the subject line. Please note that withdrawal of consent is not retrospective and will be in accordance with applicable laws. Withdrawing consent may restrict or deny the provision of services for which that information is necessary.

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised “Last updated” date. We may alert or notify you about significant changes as required under applicable laws.

• Name: Sunil
• Designation: Nodal Officer
• Company: Vidya Astrology by Brewhouse
• Address: 13B Digamber Jain Temple Road, West Bengal 711101
• Email: support@vidyaastro.in
• Hours: Monday – Friday, 9:00 AM – 6:00 PM

The words with capitalised initials have meanings defined under the following conditions. Definitions apply regardless of whether they appear in singular or plural.

• Company refers to Brewhouse, the legal owner of Vidya Astrology, 13B Digambar Jain Temple Road, Kolkata 700007.
• Service refers to the Vidya Astrology website, app and related web experiences.
• Personal Data means any information relating to an identified or identifiable individual.
• Usage Data refers to data collected automatically, generated by the use of the Service.
• You means the individual accessing or using the Service, or the entity on whose behalf such individual is accessing or using the Service.

Your information is primarily stored and processed in India. Where processing occurs at our operating offices or with service providers located elsewhere, we take reasonable steps to ensure your data is treated securely and in accordance with this Privacy Policy.

The Service is not intended for anyone under 12. We do not knowingly collect personal information from children under 12. If you believe a child has provided us with Personal Data, contact us and we will take steps to delete it.

If you have questions about this Privacy Policy, email us at support@vidyaastro.in.

Vidya Astrology by Brewhouse · support@vidyaastro.in · +91 63605 48315 · Kolkata, West Bengal, India.